Privacy Policy
Epex Construction LLC (“Epex,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit epexconstruction.com, submit a form, call us, or otherwise contact us about construction services in the Greater Houston area.
1. Who we are
Epex Construction LLC
16518 House Hahl Rd #313, Cypress, TX 77433
Email: [email protected]
Phone: (713) 322-6695
2. Information we collect
We may collect:
- Contact and project details you provide (name, email, phone, city/ZIP, project type, message, and similar fields on our Project Brief or contact forms).
- Communications when you email, call, or message us.
- Technical data such as IP address, browser type, device information, pages visited, and referring URLs (via cookies, analytics, or similar tools).
- Advertising data if you arrive from Google Ads or other campaigns (for example click or conversion identifiers).
3. How we use information
- Respond to inquiries and provide estimates or project consultations.
- Operate, improve, and secure our website and forms.
- Measure marketing performance (including Google Ads and website analytics) and improve our services.
- Comply with legal obligations and protect our rights.
4. How we share information
We do not sell your personal information. We may share information with:
- Service providers who help us run our website, forms, CRM, email, phone, hosting, or advertising (for example form and CRM platforms such as LeadConnector / GoHighLevel, analytics, and ad platforms).
- Professional advisors or contractors when needed to evaluate or deliver a project, under appropriate confidentiality.
- Authorities when required by law or to protect safety, rights, or property.
SMS communications
If you voluntarily opt in, Epex Construction may text you about your construction inquiry, consultation scheduling and project updates. SMS consent is optional and is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. You can also call (713) 322-6695 or email [email protected] for support.
We do not sell mobile phone information or share it with third parties or affiliates for their marketing or promotional purposes. SMS opt-in data and consent are not shared for third-party marketing. These restrictions apply to the sharing described above. We may use service providers, including our CRM and messaging providers, to deliver and support the communications you requested.
5. Cookies and tracking
Our site may use cookies and similar technologies for basic site function, analytics, and advertising measurement. You can control cookies through your browser settings. Disabling cookies may affect some site features.
6. Data retention
We keep inquiry and project-related information as long as needed to respond to you, manage projects, meet legal or insurance requirements, and operate our business, then delete or anonymize it when appropriate.
7. Security
We limit access to customer information to authorized staff and service providers who need it to perform their work. We use password-protected accounts to help protect that information. No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
8. Your choices
You may request access, correction, or deletion of personal information we hold about you, or ask us to stop marketing emails, by contacting [email protected] or calling (713) 322-6695. We will respond as required by applicable law.
9. Children’s privacy
Our services are directed to adults and businesses. We do not knowingly collect personal information from children under 13.
10. Third-party links
Our site may link to third-party sites. Their privacy practices are their own; we encourage you to read their policies.
11. Changes
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after updates means you accept the revised policy.
12. Contact
Questions about this Privacy Policy: [email protected] · (713) 322-6695 · 16518 House Hahl Rd #313, Cypress, TX 77433.